Please Perform The Release Check By Launching The Arcania.exe
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Product information:
Website: http://www.arcania-game.com/
Media: DVD-ROM / Digital Download
Release name: Arcania.Gothic.4.Patch.2.PROPER. “Please perform the release check by launching the. Run arcania.exe and let it do the update check.
Important: Please use the automatic update function of the game to get the latest version.
Please find below a list of frequently asked questions we have collected for 'ArcaniA: Gothic 4':
Q: I get the error message: 'Release Date Check Failed.'
A: Please note that Internet access is required for an online release date check of this game.
Nevertheless it is possible to perform a 'manual offline activation' from another computer which is connected to the Internet. Please download the correct Offline Installer package and install it:
Q: I want to start the Auto-Update feature again.
A: Please download this tool to start the Auto-Update process.
Please Perform The Release Check By Launching The Arcania.exe
Q: I can't find the serial number for my game.
A: The location of the serial number depends on the version you have bought:
- Collector's edition » on a piece of paper in the box
- Normal retail version » on a label under the disc
- Digital download » in the e-mail from the online shop
Q: I get the error message: 'The serial number was not found in the database.'
A: The number one problem with serial numbers is mistyping. Double check the characters you have entered. To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
If this does not solve your issue, please send us a picture of your serial number.
Q: I get the error message: 'No proper connection could be made with the activation server.'
A: If you are having problems activating your game, please visit the ArcaniA: Gothic 4 Unlock Website where you can generate an unlock code and activate your game manually.
Q: I get the error message: 'Too many activations on different PCs or too many reactivations on the same PC have been performed.'
A: Please run the revoke tool, http://download.securom.com/support/arcania/ArcaniA.zip, on the PC where you have originally activated 'ArcaniA: Gothic 4'. After revoking this activation, you will be able to activate your application on a different PC.
If you still face the same message, please contact the official support of JoWood: hotline@jowood.com
Q: I still have issues activating my application.
A: Please contact us via our Product Activation contact form
Q: The above answers did not solve my issue.
A: Please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website.